To reduce security risk, make sure you remove lost or stolen devices from your account immediately. The Duo app helps keep you safe by suggesting you always have the latest and most secure software installed on your device. ; You will be asked if you're sure you want to remove the device. To remove a device, click Device Options, then click the trash can to the right of the device to be removed. Open the Duo Mobile app on your phone. If the device you need to delete is listed as the Default Device, make another device the Default Device first, by selecting it, or adding another enrolled device, and then click the Make Default button. You can then select the device you wish to delete. Click I have Duo Mobile installed, and you will be presented with a QR code. Learn more about iOS and Android passcodes in . Duo NetID Two-Factor Authentication | IT.tamu.edu Login to Duo; Click Next to take you to the main Duo management page; Find all the entries that correspond to the device you want to deactivate and click Delete Phone Result: You will not be asked to confirm the deletion. Connect a Google Account - Android - Google Duo Help Use an existing, registered device to verify your identity through the two-step process. Currently Duo is integrated into many CWRU applications, including email, the HR system (HCM), Box, Virtual Private Network (VPN) and the financial system (FIN). Want to get push notifications for Duo authentication? Select the new phone's operating system. If you choose to automatically receive push notifications or phone calls, be sure that you have that device with you all of the time! Tap the overflow menu in the top right corner of the main accounts list. Remove a device from your Microsoft account Activate Duo Mobile for the First Time. By default, Duo will prompt you to choose your authentication method (call, push, passcode) and device, but you can follow these instructions to update these settings. Using a computer, go to your Duo Two-Step profile; In the "Two-Step Devices" list, click the device you want to update (i.e., the device with Duo Mobile installed) An "Edit Device" window . (877) 327-9260 It can no longer be used to approve Duo authentication requests. ; Don't have access to your default device?
Duo Mobile locates your backed-up Duo-protected accounts and restores them to your device, showing a success message when complete. Why Should I Look for SSL in the Web Address? Launch the Duo Mobile app on your device, and tap on the entry for Texas A&M University - San Antonio. When authenticating to Duo, choose your back-up (or secondary) device. Click the trashcan icon to delete the device from your Duo account. Select Device Options and then Reactivate Duo Mobile. On the Device Info page, click Delete Phone. On the My Settings & Devices screen, select these options: Default Device: Select your phone number When I log in: Automatically send this device to a Duo Push Smartphone (using Duo Mobile App) Receive a passcode on your phone via SMS text and authenticate by typing it in at the Duo login prompt. If you wish to remove it, first add another, then delete the original. Register a device with Duo, and then choose one or more methods by which to authenticate. Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu. Change Device Name; Remove Device: This will appear as a red trash can if you have another device added. Deleting a device. Click the [UNLINK THIS -DEVICE-] button. If your new device is replacing the one you previously enrolled, you can remove the device you won't be using . To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code.. Use your camera to scan the barcode shown . Duo MFA Example. College or Department. Use the drop-down menu to select the device you want to authenticate with. About This Service. You are given the chance to confirm or cancel deleting the authentication device. Authenticate using your old device, a backup code or a Duo token. Choose your mobile phone from the device drop down list; Click "Send me a push" next to the duo push option; Your mobiel phone will get a notification from duo, tap to open it and choose "approve" or "deny" Once you choose approve, you are authenticated. Removing a Phone/Tablet. Phone Call. If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" or "Automatically call this device" and click Save. This is where you can enroll a new device by clicking Add another device and following the device enrollment steps, or reactivate, edit, or delete your existing devices. For example, if you are adding a tablet, you will be prompted to install the Duo Mobile app as part of the process to add the tablet. If a user loses a mobile device or reports it stolen, you can entirely delete the device from Duo, simultaneously removing it from all associated users. Enroll a mobile device with the Duo Mobile app installed and create a passcode. Duo Mobile app - passcode — authenticate using a passcode generated with Duo Mobile. Follow the prompts to reactivate the device; the prompts will be similar to the first time you registered. Depending on the type of device you are adding, the instructions may be slightly different. If you don't already have an account on your device, tap Add account.
Activate Duo Mobile for the First Time. If Duo Mobile is not installed on your device, follow the instructions in the Duo Control Panel to install the Duo Mobile app. You will receive a list of passcodes via text message to the phone number associated with your Duo account. 10: On iPhone, Android, and Windows devices, activate Duo Mobile by scanning the barcode with the Duo Mobile app's built-in barcode scanner. Resources. Duo two-factor authentication is now required when employees login to email services at ASU. Use the Duo Push feature to approve an MFA login request by simply tapping "approve" on a push notification sent to your device. Contact the Student IT Help Desk at StudentITHelpDesk@fullerton.edu or 657-278-8888. Click + Add another device. Click Save if you're done making changes. How Do I Know What Website I'm Really Visiting? Please see the instructions under The phone number/device in Duo is wrong and I want to change it. A message will display when the device has been removed successfully. Click Device Options next to the device you want to remove.
Choose the Delete Device button; Note: You cannot delete your Default Device from Duo Security. Change the preferred default device for authentication. Launch Duo Mobile and tap Set up account.. To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code./p> . If you have only a single phone/device in Duo, you won't be able to remove it. This is the recommended method.When you receive a push notification on your phone, you will be prompted to verify your identity and "Approve" by tapping a button on your phone. Remove your Google Account.
Add a New Device to Your Existing Duo Account. Reactivate Duo Mobile on a mobile phone. A six-digit code should appear e.g. On the Duo . You may want to choose a shorter name so you can easily identify the device in the list. There are several ways to use Duo for Two-Factor Authentication, here are the most common: Push Notification. Follow the instructions in the Duo Control Panel to reactivate Duo Mobile on your device. Use your camera to scan the barcode shown by Duo . To add a new authentication device, click the Add a new device link on the left side of the Duo Prompt. Begin at step 5. Enroll Your Device Two-factor authentication enhances the security of your account by using a secondary device to verify your identity. Log into the MFA Management Page at https://accounts.iam.ucla.edu/mfa. After answering some questions about your device, you'll receive a new QR code to scan with your phone, which will complete the Duo Mobile activation process. Scroll to Windows Explorer: Safely Remove Hardware and Eject Media and turn it on. Enrolling in Duo MFA . The app runs on your device so you don't have to have cellular or internet access to authenticate (as you do with push notifications). After . To update your phone number/device in Duo, you will need to first add another device and then remove the original device. To reactivate Duo Mobile (for example, when you get a new smartphone, and the number did not change), click Reactivate Duo Mobile and complete the onscreen prompts to update your smartphone settings and reactivate. Most people use their smartphone, but you can also use a token (a small piece of hardware that generates the authentication code. Managing Devices in Duo Mobile - Brigham Young University ... Last updated: December 24, 2020 at 11:07 a.m. Select the device you want to remove. By verifying your identity using a second factor (such as your mobile device or a key fob), MFA prevents anyone else from logging into your account, even if they know your password. Authenticate with DUO using your preferred method. Duo: Add or Remove Devices | IT@UMN | The people behind ... Here's how to activate or re-activate Duo Mobile for a user: Log in to the Duo Admin Panel and click Users in the left sidebar. Two-Factor Authentication (MFA) adds a second layer of security to your SJSUOne account. Duo Security Devices | Duquesne University Go to a WVU system that requires you to log in using your WVU username and password (e.g. Multi-Factor Authentication . You must do this action in the Duo Mobile app on a phone or tablet. If this doesn't work, make sure the device has stopped all activity like copying or syncing files. Reactivate Duo Mobile: Activate the Duo Mobile app if you did not activate it when you first enrolled or if you have changed devices. To manage your devices, choose an authentication method and complete two-factor authentication (you may need to scroll down to see all authentication options). To delete a device: Log in to the Duo Admin Panel and click Users in the left sidebar. If you're in the middle of logging into a UB service, you may dismiss the message by selecting Fix Later.At a more convenient time, return to the app to see its recommendations for addressing the issue(s). Managing Devices with DUO Security (Adding, Removing, and ... 2 Factor FAQs - IT | UAB Perform the following actions as desired: To set your default device, click the Default Device drop-down, select your preference, and click Save. You must have at least one device/phone in Duo. Duo Two-Factor Authentication | Information Security at York ; Enter your Tufts Username and Password. Important: You will be returned to the Duo Screen. 047 412. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password. SMS Passcodes works with any device that can receive text messages. Click the trash can button to delete a phone or token device. Device management allows you to easily edit and add new devices. ; Click Enter a Passcode to get a text with a verification code. Place a checkmark to indicate the phone number is correct. Make sure you are running the latest version of the Duo Mobile App on your current Android device. You can click Add another device to start the enrollment process again and add another authenticator. For example, if you forget your mobile phone at home and have a tablet or a landline as part of your Duo configuration, you can use one of these alternative devices to approve log-in requests. Clicking Change Device Name will open up an interface to change the display name of your phone (hardware tokens can't be renamed). Note: If you enabled Duo Restore on your old device, you . Authenticated methods explained Duo Push - A push notification is a message that pops up on your device that has the Duo App installed. Open the Duo Mobile App. Faculty/Staff/Emeriti: Two-Factor Authentication (2FA), Students: Two-Factor Authentication (2FA). Users will occasionally need to have Duo Mobile activated or re-activated on their device. Download and install Duo Mobile; Keep your device handy to complete the process; Part 2: Edit your device's settings in your Two-Step Login profile. Note: Make sure to click Save if you make any changes. Overview. Choose Settings > View all Outlook settings > General > Mobile devices. When authenticating to Duo, choose your back-up (or secondary) device. Tap "Delete", and confirm the deletion. Duo Mobile for iPhone. Set the default authentication method. Tap Duo . ; Click Manage. Choose your mobile phone from the device drop down list; Click "Call me" You . Duo will text you a set of one-time passcodes that you can enter. Click on the user's device. This article covers how students can change their settings in Duo including adding or removing phone numbers/devices, changing their default device, and changing device options. If you have multiple devices in Duo, use the Default Device drop-down menu to change the default device. Download Duo Mobile for iPhone or Duo Mobile for Android - they both support Duo Push, passcodes and third-party TOTP accounts.. Duo Mobile works on all the devices your users love — like Apple and Android phones and tablets, as well as many smart watches. button. Change Device Name: Change the device's display name shown in the Duo prompt when logging in. Get the free Duo mobile app for your smartphone or tablet from Google Play or the Apple App Store. Smartphone Passcodes. Duo will call, text, or send a push notification to your current default device in Duo. Duo Mobile lets you back up your Two-Step Login accounts on your Android or iOS device and recover the accounts on a new device. Scan the barcode on the Duo Portal screen with your device's camera. Click Call Me and you will receive a phone call from Duo with instructions on how to authenticate (normally just press a number on your phone's dial pad). If your new device is replacing the one you previously enrolled, you can remove the device you won't be using . With Duo two-factor authentication, NetID accounts are protected with something someone KNOWS (a password) and something they HAVE (a Duo-enrolled device/typically a mobile phone). If this is the last device on your account, continuing will unlink the device and disable MFA. Legacy mobile phone - SMS. Click Manage Devices. Select Start > Settings > Devices. For more information about enrolling devices in Duo, read our article Managing Devices in Duo Mobile. Administrators: Two Factor Authentication website with your eName and ePassword. Phone Call: A computer-generated call to your phone that includes a code for you to enter to approve your log in attempt. Once a device is linked to your Duo Mobile account, that device can use multiple methods to help you login to a site that requires Duo 2FA. view login details and tap "Approve" on your iOS. Click Add or remove phones & tablets from the Duo Two-Factor Authentication section. No Wi-Fi or cellular data is needed to use this feature. If you remove your Google Account: You'll be signed out of Duo on all devices, except the one verified with your phone number. Red Trash Icon: Remove the device from your Duo account. - Do NOT delete the Duo Mobile app after completing the 2FA Setup. Tap the "+" button. A push notification pops up, where you can quickly.
At the Unlink -DEVICE- window, click the [UNLINK IT!] If your administrator enabled self-service device management, the Duo Prompt displays a "My Settings & Devices" link on the left. Click Device Options next to the device you want to remove. Administrators can remove a device from the Duo Admin Panel with the instructions below: Phones : Log in to the Duo Admin Panel. VCU 2Factor authentication is an extra layer of security to ensure that you are the only person who can access your account, even if someone knows your password. User guides relating to IT access, software, services, security, requests, and training. So, you'd need to bear in mind that the device shall be listed in there for a period of 28 days since it's last sync date. Smart Watches and other Devices It is not possible to delete an account from a wearable device. With Duo two-factor authentication, NetID accounts are protected with something someone KNOWS (a password) and something they HAVE (a Duo-enrolled device/typically a mobile phone). In order to manage your Duo settings and devices, you must first successfully authenticate to Duo. Download the Duo Mobile app. When you see the Duo authentication prompt screen, click the My Settings & Devices link. Filter your search by category. If the remove option isn't visible at the top of your page, select More (…) > Remove. Text Message. Note: You will only have the option to delete a device if you have another device associated with your account. Reactivate Duo Mobile. For tablets, you will have to use the Duo Mobile app. You can generate Duo Mobile passcodes anywhere, even in places where that device doesn't have an internet connection or can't get cell service. Select the type of device you wish to set up. Tap the Google Account you want to add. Then begin at step 5. At the top of the window, select Save. Duo Hardware Tokens (D-100) To remove your device: On the Company Portal website, select the Menu button > Devices. Click "Enter a Passcode" and enter the code sent to your email. Locate that device and click on it to expand and click on the red Remove button to remove that device. Tap More Settings Google Account. Why Should I Be Careful When Opening Attachments? If you got a new phone, you should still be able to authenticate to Duo, as long as you fill one of these criteria: You have a second device registered for Duo You can use any device that you already have registered. You can: Receive a push notification on your mobile device. To finish reactivating Duo Mobile, click Continue. Duo adds an extra layer of security to Texas A&M NetID accounts. After a brief period, you should see the device removed from your list. Follow the system prompts for device activation. Instead, click My Settings & Devices in the left menu, then authenticate.
Register a Smartphone or tablet To register a smartphone or tablet, login to the . Note: Duo only stores non-sensitive account information on iCloud. Enroll in Duo Security: Adding a Mobile Device to Your Duo Account, Setting Up Duo Mobile App on Your Mobile Device, Using Duo Security to Access Campus Resources, Using Duo Token/Fob to Access Campus Resources, Download & Install GlobalProtect (the VPN Agent), Students: Adding/Removing Devices from Duo and Changing Duo Settings, Alumni: Setting Up Microsoft Authenticator App, User Login Change & Microsoft O365 Duo Authentication. If you log into Peoplesoft or VPN from off campus, you will be forwarded to the two-factor authentication screen. Note: A code was sent to you personal alternate email. Click the trashcan icon to delete the device from your Duo account. What is Spear Phishing and How do I Spot a Phishing Attack?
Default Device: Set this device as the default device if using the push, sms, or phone options. This is the same information you use to log in to the campus portal. Click, After selecting Option D; Fill out your personal information. Removing a Device From Duo. You can't get in to the device management portal if you do not have access to any enrolled devices; you'll need to contact your Duo administrator for help. Duo is a service you use for multi-factor authentication. I changed phone numbers and phones but when I copied over all my apps from the old phone, Duo still has the old number registered in it. Tap Settings. Y ou will see the authentication and Duo prompt (shown below) with desktop and mobile applications like Outlook, Skype or OneDrive upon initial connection and then periodically thereafter in 90-day intervals. If the only device you currently have enrolled is the one you want to delete, you'll need to add another before you can delete your current device. If you enabled the option to automatically send you an authentication request via push or phone call, you'll need to cancel the push or phone call in progress before you can click the "My Settings & Devices" link. Changing the device name in Duo is particularly helpful for tablets since there is no phone number associated with them. Or tap the plus sign icon at the top right. When you see the Duo authentication prompt screen, click the Add New Device link. Click Remove. (Continue to 2.2) Click Send me a Push to get a push notification from the Duo Mobile app. Click Start setup. If you used the Duo Mobile app (version 3.17 or later) with an Android or iOS device, you can use the Duo Restore feature to set up your accounts on a new device. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your selection). The device is deleted. Download Duo Mobile. A message appears to warn you that you are about to remove your device. Click the Device Options button next to any of your enrolled devices to view the actions available for that type of device. Eligible devices Mobile device with the Duo Mobile app installed. Click the Reactivate Duo Mobile button if you need to get Duo Push working on your phone, for example, if you replaced your phone with a new model but kept the same phone number. See how to remove a device that you don't use but it still appears in your devices list. Add your new phone or tablet to your Duo account. Select the Reactivate Duo Mobile button. Warning: If you chose option "D" Make sure you follow step 2.1 to prevent you from "looping" through the instructions. Select a user by clicking their username. If you got a new phone, you should still be able to authenticate to Duo, as long as you fill one of these criteria: You have a second device registered for Duo You can use any device that you already have registered. Go to the the My Settings & Devices screen as described in the My Settings & Devices screen section.
If you do not see the red remove button for that device, the device has already been removed. Duo. When you enroll in Duo for the first time and choose to add an Android device or use Duo Push, you're shown a barcode to scan with the Duo Mobile app to complete activation.. End-Users: If you are an end-user attempting to delete an account in your Duo Mobile app, please see this article.Note: This will only remove the account from your Duo Mobile app and will be permanently gone with no process for restoration; you will still be required to authenticate in order to access Duo-protected sites. The option to receive a push notification is only available if you have completed the setup of the Duo Mobile app. Choose your preferred authentication device and authenticate; Once you're authenticated, you will see a list of My Devices For example, a new user may have a problem during enrollment, or an existing user may lose or replace a phone or tablet. Select your device in the list, and then select to delete the device partnership. Just one tap allows you to approve authentication requests or generate codes, even without cell or Wi-Fi signal. After authenticating you'll see the device management portal. Encrypted iTunes backups will also work. If you haven't already, download and install the Duo Mobile app Log in at start.nyu.edu At the Duo prompt, don't approve your authentication yet. Adding a device Adding an additional device to your Duo configuration gives you additional options when selecting how to approve a request. If you are seeing this message then you may not have Javascript enabled and not all features may work. See the. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your selection). Helpful resources Enrol your mobile device in the Duo Mobile App Add a second and/or backup device should you lose/forget your primary device Learn how to generate backup, single-use authentication codes Learn more about other second-factor options Review 2FA FAQ's and learn more about this change When logging in to a supported system, select the Remember me for 30 days option Use this option if you have a new or second mobile phone and are attempting to setup the Duo app. Duo Mobile for Android Duo Mobile for Windows Phone.
Follow the steps on the screen. The Duo Mobile accounts list shows your restored Duo accounts, and you may use them to log into Duo-protected services with Duo Push or a generated passcode. or Android device to login. hschelpdesk@hsc.wvu.edu, Shared Services View instructions on setting up Duo Mobile. Remove a Device. Guide to the new Duo Mobile version 4.0.0 for Duo administrators Troubleshooting Duo Push notification issues on iOS devices How does changing a phone, number, or SIM card affect Duo Mobile? To delete a device, click the red trashcan icon and click Remove on the popup box that appears. To exit My Settings & Devices, click the Done button below your listed devices or click your organization's logo on the left (or the Duo logo if shown). If you remove Duo Mobile from your phone/tablet, or get a new phone but keep the same number, click the appropriate link below for instructions to reactivate Duo Mobile on your device.
After successfully modifying your phone's name, not only will you see this from now on when managing devices, but it will also be how your phone is identified in the authentication dropdown. VCU account access requires your eID, Password, and a Device. A message will display when the device has been removed successfully.